Application of Information and Communication Technology (ICT) in Improving Urban Services and Increasing the Quality of Life

Authors

  • Mohamad Haghshenas * Department of Architecture, Faculty of Art and Architecture, University of Kurdistan, Sanandaj, Iran. https://orcid.org/0000-0002-1389-0968
  • Navid Abdolahi Department of Architecture, Faculty of Art and Architecture, University of Kurdistan, Sanandaj, Iran.
  • Fahimeh Moghadam Department of Architecture, Faculty of Art and Architecture, University of Kurdistan, Sanandaj, Iran.
  • Sara Awlazadeh Department of Architecture, Faculty of Art and Architecture, University of Kurdistan, Sanandaj, Iran.

https://doi.org/10.48314/apem.v1i1.30

Abstract

A smart city is an urban area that utilizes Information and Communication Technology (ICT) to enhance operational efficiency, improve the quality of government services, and thereby elevate the welfare of its citizens. A sustainable smart city represents an innovative urban space that employs ICT and other tools to elevate quality of life and advance municipal services.

In recent decades, advancements in ICT, communication technologies, and the emergence of virtual spaces have empowered citizens to access engaging, dynamic environments that fulfill their innate social needs—such as human interaction and communal engagement—without requiring physical movement or relocation.

Alongside these objectives, a sustainable smart city must align with the needs of current and future generations across economic, social, environmental, and cultural dimensions. The concept of a smart city leverages government collaboration and mobile networks to sustainably improve citizens' quality of life. This approach generates significant benefits for businesses and residents alike. In such cities, data collected from infrastructure and equipment is processed to inform critical decisions across urban domains.

This study adopts a descriptive-analytical methodology to present a multifaceted overview of initiatives in smart urban settlements. It not only highlights successful case studies but also addresses the broad challenges confronting smart cities.

The research findings explore smart settlements, the conceptual framework of smart habitats (Villages and cities), diverse dimensions of smart cities, and proposals for improving current conditions through smart city design. The article emphasizes the importance of considering various dimensions—economic, technical, political, social, and others—in designing smart cities. By addressing these aspects, the study aims to contribute to the development of urban environments that holistically balance innovation, sustainability, and inclusivity.

Keywords:

Smart cities, Settlements, Quality of life, Information and communication technology

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Published

2024-04-20

Issue

Vol. 1 No. 1 (2024): Annals of Process Engineering and Management

Section

Articles

How to Cite

Application of Information and Communication Technology (ICT) in Improving Urban Services and Increasing the Quality of Life. (2024). Annals of Process Engineering and Management, 1(1), 115-123. https://doi.org/10.48314/apem.v1i1.30

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